Privacy Policy is owned and operated by Integrated Dairies Ltd (IDL). This page contains our policy which is intended to guide and inform you on the use and operation of this website. We are committed to ensuring that your privacy is protected at all times.

Note that by using our Website, you consent to our Privacy Policy.

IDL is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse (the “Website”), buy or order products and or services with us or otherwise provide your personal data to us.  It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. This policy applied regardless of how the Website is accessed and will cover any technologies or devices by which IDL makes the Website available to you.

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read and understood this privacy policy.  If you do not want your data to be used as set out in this privacy policy, you should not use this Website.


While using our website, we may ask you to provide us with certain personal information that can be used to contact or identify you. Such information includes but is not limited to surnames, real names, birth dates, phone numbers, email addresses. You may however visit our Website anonymously.


Your browser or mobile device each time you access our Website automatically reports log file information. When you use our Website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links, domain names, landing pages, pages viewed, and other such information.


We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” our Facebook page, that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, these may be used and stored to make your experience more social services and to allow you to invite your friends to use our Service as well as provide you with updates if and when your friends like our Face Book page.

You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Service. You may also unlink your third party account by adjusting your settings on the third party service.


Any information we collect from you may be used in any of the following ways:

  • We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.
  • To respond to your individual needs by personalizing your experience
  • To improve our website. We at IDL continually strive to improve our website offerings based on the information and feedback we receive from you
  • Information we receive from you helps us to more effectively respond to your customer service requests and support needs


IDL care about the security of your information, and therefore uses reasonable safeguards to preserve the integrity and security of all information collected from you.

Your information whether public or private will not be sold, exchanged, transferred or given to any other Company for any reason whatsoever without your consent except as noted below:

  • We may share your information with third-party business partners and Trusted Users who assist us in operating our website, conducting our business and also providing service to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.
  • IDL will not disclose your information where required to do so except we reasonably believe that such action is necessary to:
  1. Comply with the law and the reasonable requests of law enforcement Agencies;
  2. To enforce our Terms of Use or to protect the security, quality or integrity of our Service; and/or
  3. To exercise or protect the rights, property, our personal safety, those of our Users, or others.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’,
  • Avoid using the same password for multiple online accounts.


We are not responsible for the practices employed by websites or services linked to our Website, including the information or content contained therein. Please remember that when you use a link to access another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control over any third parties that you authorize to access your personal information. If you are using a third-party website or service (like Facebook, Google groups, Pinterest) and you allow such third-party access to you information, you do so at your own risk.


This website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses this website.  The cookies are essential to the effective operation of our website and to enable to you shop with us online.  Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere

Some cookies collect information about browsing and purchasing behavior by people who access this website via the same computer or device.  This includes information about pages viewed, products purchased and the customer journey around a website.  We do not, however, use cookies to collect or record information on users’ name, address or other contact details. IDL is able to use cookies to monitor individual customer browsing and purchasing behavior but third parties are not able to identify customers using cookies

The cookies stored on your computer or other devices when you access this website are set by IDL. Some cookies are set by or on behalf of IDL and are necessary to enable customers to a make purchases on our website.

The main purposes for which cookies are used are:-

  • For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
  • To drive IDL marketing, particularly banner advertisements and targeted updates.
  • To enable IDL to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.

If you want to disable cookies you need to change your website browser settings to reject cookies.


You have the following rights:

  • The right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently N5,000);
  • The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
  • The right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details specified above.  However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail marketing communication sent to you.


If we decide to change or modify our privacy policy, we will post those changes on this page.


If there are any questions regarding this Privacy Policy, you may contact us using the information below:

Phone: +234 (0) 903 886 2224
  +234 (0) 903 866 2225
  +234 (0) 903 866 2226